Shipping & Returns

Shipping

Packages are shipped by First Class mail. First Class mail is an essential tool in assuring the package reaches its destination since it allows us to track its route.

If you don't receive your order within a reasonable amount of time, please contact us.

Delivery time

The order will only be shipped after we have received cleared payment.  Upon cleared payment, your purchase is shipped insured USPS First Class Mail within 48 hours.  This includes weekends and holidays.

Exchange/Return

If you receive a damaged product you may exchange it as long as you let us know within 7 days and return it in its original package with a copy of the order slip. We will send you the repaired product or a replacement if the product cannot be repaired. If it is not possible to send an identical replacement the client may choose between a different product of equal value or return of payment. Shipping costs will not be returned.

Since all products in this store are handmade there may be slight differences between each one or slight irregularities. This is not considered a product defect.